Course title: Quality Management Number of credits: 5
Name and position of course coordinator: Dr. Gyula Varga, associate professor
Suggested semester: spring/autumn
Weekly lecture + seminar hours: 2
Assessment:colloquium
Course webpage:

 

Course objectives:
Detailed study about the most important elements of manufacturing with advanced quality control. Reliable use of various factorial experimental design methods can be linked to quality inspection and quality control. Learning the features of problem-solving and preventive techniques.
Course content and structure:
The importance of quality in the process of product production, transportation, usage, etc. Measurability of quality, types of parameters determining of quality (quality parameters). Tasks of planning, developing and assurance of quality: analysing of information, formation of product concept, production planning, feasibility analysis, assuring of sources (machine, tool, technology, human researches), planning of inspection technology. Quality assurance of purchasing, choosing and qualification of deliverers. Quality assurance of production processes. Quality assurance, quality protection in the process of transportation, storage, and packaging. Methods and instruments for helping quality assurance. Requirements to the industry, customers service enterprises: Quality, QM/TQM, CE Sign, Reliability, Competition, Environmental protection. Elements of quality management (QM): Quality policy, Quality improvement, Quality planning, Quality control, Quality assurance, Quality inspection. Problem resolving and preventive techniques; methods, processes and techniques for failure analysis and prevention. Problem resolving techniques: A) Analytical methods; B) Management methods. Preventive techniques. Selection criterions for the use of statistical methods. Stabilization of processes through the reduction of systematic and random processes disturbing variables. Overview of the use of statistical methods for the evaluation and control of processes: Continuous, Periodical, Single. Process monitoring with quality control charts. Quality Management Systems. Overview of the use of Factorial Experimental Design for improving quality.
Evaluation method:
1 written tests + 1 personal task
Required reading:
1.  Godfrey, A. B.; Juran, J. M.: Juran's Quality Handbook, ISBN 007034003X, 19992.  Hartman, M. G. (editor): Fundamental Concepts of Quality Improvement, ISBN 0873895258, 20023.  Ott, E. R., Schilling, E. G. and Neubauer, D. V.: Process Quality Control: Troubleshooting and Interpretation of Data, Fourth Edition, ISBN 978-0-87389-655-9, 2005
Suggested reading:
1.    Stamatis, D. H.: Failure Mode and Effect Analysis: FMEA From Theory to Execution, Second Edition, ISBN 978-0-87389-598-9, 20032.    G Taguchi System of experiment design (New York) UNIPUB Kraus International Publications,19873.    Vivek Nanda: Quality Management System Handbook for Product Development Companies, CRC Press, ISBN 1-577444-352-6, 2005